Microsoft Windows Client


Microsoft Certified Solutions Associate (MCSA)

As an information technology professional, you have a choice of earning two different client credentials to highlight your Microsoft Windows expertise - MCSA: Windows 7 and MCSA: Windows 8. Which certification is right for you, or the job you would you like to have?

MCSA: Windows 7

MCSA: Windows 7 certification indicates the skills to successfully support end users and troubleshoot desktop environments running the Microsoft operating system. This credential is for professionals who use customer service skills to educate users, as well as resolve hardware or software operation and application problems on the desktop or client-side operating system. This certification is for IT professionals in complex computing environments of small, medium or large organizations with 6-12 months experience supporting end users of a desktop operating system. Two exams are required. 

The MCITP - Enterprise Support Technician certification is appropriate for:

  • Help desk technician
  • Customer support representative
  • PC support specialist
  • Technical support representative
  • Technical support specialists

Courses required:
CTS 2163C Windows 7 Client (exam 70-680)
CTS 1156C Windows 7, Troubleshooting & Supporting Windows 7 in the Enterprise (exam 70-685) 

Recommended knowledge level to begin certification:
CET 2179C PC Operating System A+

 

MCSA: Windows 8

MCSA: Windows 8 certification indicates the skills to successfully support end users and troubleshoot desktop environments running the Microsoft Windows 8 operating system. Two exams are required. 

Courses required: 
CTS New Course Configuring Windows 8 (exam 70-687)
CTS New Course Managing and Maintaining Windows 8 (exam 70-688) 

Recommended knowledge level to begin certification:
CET 2179C PC Operating System A+