Customer Relationship Management

Associate in Science

Northwest Florida State College offers a two-year program of study leading to an Associate in Science (A.S.) degree in Customer Relationship Management. This program provides students with the educational background necessary for immediate entry into the job market. The NWF Customer Relationship Management program provides students the training and knowledge needed to manage and direct employees, programs, and resources, hire staff, prepare budgets, and perform a variety of other tasks needed in this field. The program includes content in business law, microcomputer applications, management, organizational behavior, retail management, personnel management and more.

Program Details

  • 2-Year program
  • 60 Credits

Class Options

Related Certificates

  • No certificates are currently available for this program.

Career Outlook*

Those in this field generally plan, direct or coordinate the operations of companies, or public and private sector organizations. Duties and responsibilities include formulating policies; managing daily operations; and planning the use of materials and human resources. These duties can be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. The career field includes owners and managers whose duties are primarily managerial in small business establishments.

Average or Median Salary

$34,805 – $91,166

*All career data on this page, such as occupation description, career outlook and salary information reflects the national average and was sourced from the Bureau of Labor Statistics.