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Settling Occasional Grievances

Formal Grievance/Appeal

Northwest Florida State College Recognizes that occasionally issues arise between members of the College community. If an informal approach doesn’t render a solution, then the following procedures must be utilized to notify the College of a formal grievance. See the College Catalog for more information about grievances, or read SS 3.00 in the Board of Trustee’s Policy Manual for more information about this policy.

Grievance Form

Out-of-State Distance Learning Complaint Process

Out-of-state Distance Education students who have completed the internal institutional grievance process and the applicable state grievance process may appeal non-instructional complaints to the FL-SARA PRDEC Council. For additional information on the complaint process, please visit the FL-SARA Complaint Process page.

Licensing Agency: Florida Department of Education

  • Florida Department of Education
  • Division of Colleges
  • 325 West Gaines St, Suite 1544
  • Tallahassee, FL 32399-0400
  • (850) 245-0407

Florida DoE College Complaint Procedure Information

Accrediting Agency: Southern Association of Colleges and Schools

  • Southern Association of Colleges and Schools
  • Commission on Colleges
  • 1866 Southern Lane
  • Decatur, GA 30033-4097
  • (404) 679-4501

Complete the Commission’s Complaint Form and send two print copies to:

Southern Association of Colleges and Schools Commission on Colleges,
1866 Southern Lane, Decatur, GA 30033-4097

(To access the Commission’s complaint policy, procedures, and the Complaint Form, please see Complaint Procedures Against the Commission or Its Accredited Institutions.)

SACSCOC Complaint Policy

SACSCOC Accreditation Statement

State of Florida

[email protected]
The Florida College System
Florida Department of Education
325 West Gaines Street, Suite 1554
Tallahassee, Florida 32399-0400
Telephone: 850-245-0407

For additional State of Florida information, please review the Florida Department of Education’s complaint procedures.

List of State Offices for Complaints